PDF export took too long; maybe it stuck

Bug Report
1

Hi team,

Today, the PDF export has been running for 1 hour. It usually takes 30-40mins. Please help check and resolve this situation.

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image743×206 10.7 KB

Link: https://app.developerhub.io/metadefender-core/v5.14.2/installation/metadefender-core-documentation

Thanks,
Dung H. Nguyen

2

Hello @Dung_H_Nguyen,

The issue has been resolved. It was a technical glitch. The PDF is rebuilding at this moment.

Thank you for reporting this - we’ll be working on eliminating such glitches.

1 Like
3

Update:

We’ve implemented automatic measures to ensure no PDF gets stuck again while building.

Thanks for reporting this!

4

Hi Zed, the size of the PDF is also supper big. above 100MB. When I use another tool to compress it, the size reduce 90%. Could we also enhance this feature?

5

Hello @ThuongLe,

Indeed the size of the PDF is big since we do not compress the PDF or modify the quality at all - to keep your images (specially screenshots) readable.

I’ve tried compressing a PDF generated by DeveloperHub using online compressors and other tools, at normal compression, and I’ve seen 70% reduction in file size - however many screenshots were no longer legible. Image quality really deteriorated.

We’ve implemented now light compression, which barely reduces image quality. The reduction in size could be somewhere between 30% to 60% in our tests, but keeps the images readable.