Unable to Move Categories and Documents

Bug Report
1

Hi Team,

I hope you are all keeping well.

I am experiencing difficulties while reordering categories and documents contained within. For example, when I click and drag a category to a different position in the navigation bar, I receive the following error and the category is not relocated as expected:

Failed to Move

This also seems to be the case when moving documents from one category to another.

Thank you!

2

Hi @Diana_Donohue,

Apologies about that. Can you please try again now? It seems the index went out of sync - I’ve just refreshed it for you.

Please let me know if this ever happens again.

3

Hi Zed,

Thank you for your quick reply. Unfortunately I still seem to have the same issues when I try to move a category to a new position in the navigation bar. I get a “fail to move category” response.

4

To be able to investigate further, can you please send me an editor link of where you’re exhibiting this issue, as well as the title of the category you’re trying to move and to where?

5

Thank you, Zed.

For example, we are trying to move our Use Cases category from the bottom of the navigation bar to nearer the top, after Getting Started.

https://app.developerhub.io/trustx/preview/trust/Welcome

Attempting to move it will result in the error showing.

Thank you again!

6

Thanks for providing these details.

I can see that you’re on the Original UI which is our previous UI. We’ve added Next UI in 2023 which gets first all the updates and bug fixes.

I’ve tested it and it seems that moving categories has a bug on the Original UI. At the moment you’re able to move categories by:

  1. Switching temporarily to Next UI (you don’t need to save the setting, it would just appear momentarily in the editor).
  2. Moving the category.

I’ll have it tasked for moving the categories to be fixed for Original UI, but in the meantime you can use the temporary solution above or upgrade to the Next UI.

I’ve already taken the freedom of moving Use Cases category below Getting Started.

Let me know if you’re able to move categories as needed using the solutions above. Thanks for your understanding!